5* Hotel Receptionist - Franschhoek Luxury Residence Hotel

This ultra-luxurious 5-star hotel and private estate offers the absolute best in international standards of accommodation and service. Presenting a selection of private Villa Suites, Deluxe Private Vineyard Terrace Suites and an ultra-luxurious Manor House with butlers and private chefs, this Franschhoek Hotel is recognised as one of the most elite retreats in the winelands. ProStaffSelect are in search of a sophisticated, highly polished and professional RECEPTIONIST to ensure exceptional service at the front desk from check-in to check-out procedures, assisting guests with itinerary planning and bookings, providing guests with local tourist information, arranging special guests requests within the hotel or for any tours & visits, coordinating with in-house departments as well as industry partners. The primary focus of our receptionist is to ensure the best possible experience at the hotel from arrival to departure. REQUIREMENTS Qualification in Hospitality Management, Tourism or Business. At least 2 years Front Office Operations Experience within a luxury 5* hotel. Candidates must reside within Franschhoek, Paarl, Stellenbosch or neighbouring winelands. Experience with strong proficiency in Hotel Property Management Software Programmes. Must be completely familiar with Specialist Industry Terminology used within F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance. Strong written & verbal communication skills in English. Warm; courteous and an efficient, guest-centred personality. Strong sense of professionalism, personal hygiene & presentation. Must display a sense of urgency and dedication to meeting the needs and wishes of others. Demonstrates the ability to remain calm and professional when under pressure. Willing to work shifts including night shifts when needed.