We are seeking an experienced and high-performing Reorder Trainer to support the onboarding, coaching, and continuous development of Customer Service Representatives within the Reorder team.

Responsibilities:

• Lead, coach, and develop a team of Accounts Payable Specialists.
• Allocate workloads to ensure efficiency, accuracy, and timely completion of AP activities.
• Conduct regular performance reviews, coaching sessions, and team development initiatives.
• Serve as the primary escalation point for invoice coding, vendor issues, payment queries, and approval bottlenecks.
• Foster a culture of accountability, continuous improvement, and service excellence.
• Oversee the complete Accounts Payable lifecycle from invoice receipt through payment processing.
• Ensure invoices are processed accurately and in accordance with company policies and payment terms.
• Coordinate weekly payment runs and validate payment batches.
• Monitor cash requirements and support payment planning activities.
• Enforce period-end cutoff procedures to ensure accurate financial reporting.
• Maintain vendor master records, including onboarding and compliance
• Administer and optimize Accounts Payable automation platforms and workflows.
• Manage user access, approval routing, exception handling, and system configurations.
• Support ongoing ERP improvements, including NetSuite OneWorld enhancements.
• Identify automation opportunities that improve efficiency, accuracy, and scalability.
• Develop and maintain AP policies, procedures, and process documentation.
• Prepare Accounts Payable aging reports, payment summaries, liability schedules, and management reports.
• Lead month-end AP reconciliation activities, including:
• Sub-ledger to General Ledger reconciliations
• Accruals for outstanding invoices
• Period-end cutoff validation
• Support financial reporting and close activities across multiple entities.
• Coordinate annual vendor tax reporting and compliance activities, including 1099 preparation where applicable.
• Ensure compliance with internal controls, approval limits, segregation of duties, and financial policies.
• Monitor AP processes to prevent duplicate payments and identify operational risks.
• Support internal and external audit activities by providing documentation and responding to audit requests.

Requirements:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Professional accounting qualifications are an advantage.
• Minimum 5+ years of Accounts Payable experience.
• At least 2 years of leadership or supervisory experience managing Accounts Payable teams.
• Proven experience managing Accounts Payable within a multi-entity or shared services environment.
• Experience supporting U.S.-based finance operations is highly preferred.
• Experience in construction, utilities, commercial real estate, or similar industries is an advantage.
• Required experience with NetSuite ERP, with NetSuite OneWorld experience strongly preferred.
• Hands-on experience with AP automation platforms such as Kefron, Bill.com, Stampli, Tipalti, or similar solutions
• Strong understanding of Accounts Payable processes, period-end close, and accrual accounting.
• Advanced Microsoft Excel skills, including:, SUMIFS, Dynamic arrays, Reconciliation workbooks
• Familiarity with U.S. 1099 reporting and vendor tax compliance is an advantage.

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