Administrator: Debtors – Multifranchise Menlyn
Position Overview
The purpose of the position is to ensure proper accounting and reconciliation of all accounts, ensuring the collection of outstanding dealership funds.
Key Tasks
- Responsible to control the full debtors function at the dealership, such as (but not limited to):
- Assist with open new accounts and conducting accurate reference checks of all debtors.
- Update all reconciliations accurately and timeously.
- Escalate any account problems to relevant departmental managers (e.g. F&I).
- Accurately monitor outstanding funds and changes in daily/ monthly age analysis.
- Ensure all information on each customer’s account is accurate.
- Compile debtor statements and send to debtors.
- Ensure accurate allocation of all deposits to correct accounts, and correspond with invoices and statements.
- Follow up on all outstanding debtor payments.
- Establish appropriate rapport with all debtors.
Essential Competencies;
- Communication skills in English (read, write & speak)
- Working with people, able to establish good relationships with stakeholders, build effective networks etc.
- Debtors management
- Financial acumen
- Planning and organizing; organizes and structures own time effectively; works systematically and plans things in advance; effectively manages own time and meets deadlines.
- Effective at overcoming objections and securing clear agreement and commitment from debtors.
- Analysing
- Stress Tolerant: Remains controlled in the face of pressure, complaints, or failure. Copes with setbacks.
- Problem solving: identifies problems and finds solutions to them.
- Attention to detail, highly accurate
- Following instructions and procedures
Personal Attributes:
- Self-motivated, trustworthy and highly responsible.
- Friendly and polite
- Assertive and firm
- Reliable
- Results driven and orientated
