After Sales Engineer / Manager

Responsibilities

• Responsible for product repair, testing and maintenance to ensure functionality.
• Able to read and interpret electronic circuit diagrams and analyze faults based on these diagrams.
• Proficient in using soldering iron and other repair tools in getting result.
• Communicate with customers and technical team to address aftersales technical issues.
• Maintain detailed service logs and reports.
• Coordinate with the engineering team for system checks and upgrades.
• Familiar with the Installation of both on-grid and off-grid solar installation.

Requirements/Qualifications

• Graduates of Electrical / Electronics Engineering or any course in related field.
• Minimum of 8 years practical experience as an After-sale engineer Manager in a solar company.
• Strong analytical and problem-solving skills.
• Willing to do on-site/field works.
• Excellent time management, communication, customer relationship and leadership skill.
• Familiar with electric circuit faults.