Assistant Claims Analyst

Assistant Claims Analyst

Old Mutual Insurance Rwanda

Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom

https://www.oldmutual.rw/

Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider
comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom.

Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Asia. We have 12 million customers and 30,000 employees and with over 175 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings ( www.uapoldmutual.com ) as well as Faulu Microfinance Bank ( www.faulukenya.com ) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan and Rwanda. The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible
distribution network. The wider group also offers broad career growth prospects foremployees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;

Job Summary

To ensure prompt processing of medical claims.

Key tasks and responsibilities

• Audit and verify that all invoices are captured correctly in E-Oxygen.
• Bar coding and scanning of medical claims.
• Capture all invoices and reject ones not payable by OM. 
• Return all invoices not payable to providers / members.
• Maintain a Database on rejected invoices for reference and retrieval. 
• Capture Reimbursement claims and assist in cheque dispatch.
• Process Funeral Benefit cheques within 48 hours.
• Prepare schedules for claims other OM subsidiaries.
• Assist in pulling Membership utilization reports
• Maintain database on all reimbursement claims.
• Prepare and facilitate in medical claims file.
• Ensure compliance with SMART (when rolled out)
• The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual Insurance Rwanda. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.
• Any other responsibilities assigned by line manager or the senior management team.

Qualifications and experience

• University degree in health-related field
• Basic Insurance qualification
• Minimum of 3 years experience

Skills and competencies

• Good communication skills 
• Good interpersonal skills
• Good attention to details and accuracy 
• Thorough understanding of policy covers’
• Integrity and honesty

Please visit our careers page through: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/details/Assistant-Claims-Analyst_JR-79843?q=kigali

Interested candidate are requested to submit their applications by 5.00 p.m. 08th June 2026.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.

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