Assistant Reservations Manager

Assistant Reservations Manager Are you an experienced reservations professional with a passion for luxury hospitality and exceptional guest service? An exciting opportunity has become available for a dynamic Assistant Reservations Manager to join a prestigious luxury hotel. This role is ideal for a proactive leader who thrives in a fast-paced environment and has a strong understanding of revenue optimisation, inventory management, and delivering seamless guest experiences. Key Requirements: ✔ Minimum 5 years' experience in hotel reservations, including at least 2 years in a supervisory or leadership role ✔ Proven experience within a luxury hotel environment ✔ Strong knowledge of the South African luxury and inbound travel market ✔ Advanced proficiency in OPERA Cloud (TARS experience is advantageous) ✔ Excellent leadership, communication and organisational skills What you'll do: • Lead and inspire the Reservations team to deliver exceptional service. • Manage FIT, Group and Event reservations from enquiry through to arrival. • Ensure booking accuracy, inventory control and rate integrity. • Support revenue optimisation through effective reservation management. • Deliver personalised service to VIP and repeat guests while maintaining the highest luxury hospitality standards. If you're ready to take the next step in your hospitality career, we'd love to hear from you. Please note that only shortlisted candidates will be contacted.