Job description

JOB TITLE: Bakery Sales Assistant / Salesperson (2 positions)

Location: Lusaka

JOB PURPOSE

To provide excellent customer service, drive sales of bakery products, maintain product presentation, and ensure customer satisfaction and retention.

KEY DUTIES AND RESPONSIBILITIES

• Greet and attend to customers in a friendly and professional manner

• Promote and sell bakery products (bread)

• Receive, pack, and issue customer orders accurately

• Operate the cash register and handle cash, mobile money, and card payments

• Maintain cleanliness, hygiene, and attractive display of bakery products

• Monitor stock levels and report low stock items

• Handle customer complaints and feedback professionally

• Maintain personal hygiene and adhere to food safety standards

• Reconcile daily sales and prepare sales reports

• Assist with receiving and arranging bakery stock from the production team

QUALIFICATIONS AND EXPERIENCE

• Grade 12 CertificateCertificate/Diploma in Sales, Marketing, or related field will be an added advantage

• At least 2 year experience in retail sales, preferably in a bakery or food outlet

• Basic knowledge of food handling and hygiene

SKILLS AND COMPETENCIES

• Excellent customer service and communication skills

• Good numerical skillsHonest, trustworthy and presentable

• Ability to work under pressure and with minimal supervision

• Team player with a positive attitude

• Flexible to work early mornings, weekends, and public holidays

If you meet the above requirements, kindly send your CV to jo••••@••••••.com