Branch Manager

Full Time 2 weeks ago Durban, South Africa

Employment Information

  • Render a comprehensive pro-active security service;
  • Liaise with the client and handle all internal queries;
  • Sustain growth and profitability;
  • Co-ordinate all management functions within your area;
  • Increase and sustain the performance and productivity of all staff at the branch;
  • Ensure adherence to Group Divisional policies including standard operation procedures;
  • Planning and management;
  • Financial Management;
  • Sales and marketing;
  • Personnel management and human resources development;
  • Oversee and manage the branch’s security operations, ensuring compliance with company standards and industry regulations;
  • Lead, mentor and motivate security teams to deliver high quality services;
  • Develop and maintain strong client relationships, ensuring service excellence and customer satisfaction;
  • Manage budgets, financial performance and operational efficiency;
  • Ensure effective workforce planning, including recruitment, training and performance management;
  • Conduct risk assessments and implement security solutions to mitigate potential threats;
  • Drive business development initiatives to expand client base and increase revenue;
 
Preferred qualifications/attributes/skills:
  • PSIRA certification – Grade A;
  • Grade 12 or equivalent qualification;
  • Minimum 5 years’ experience in a senior management position;
  • Excellent client liaison and administration skills;
  • Firearm competency in handgun, Shotgun and Rifle.
  • A working knowledge of MS Office;
  • Excellent written and verbal communication skills;
  • Basic knowledge of BCEA, OHS Act, LRA, National Bargaining Council and Main Agreement;
  • Good Labour Relation skills;
  • Knowledge of ISO procedures;
  • The ability to work under pressure;
  • Adaptable to regular change;
  • Bilingual (English and any other South African Language);
  • Sound Interpersonal skills and leadership abilities;
  • Clean disciplinary, criminal and credit record;
  • Code 08 Driver’s license and own vehicle;
  • Own Accommodation;
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