Purpose of the job
The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project, and support its implementation.
Key Responsibilities
Creating user requirement document
- Document the client requirements
- Document in a clear manner
- Document a well-structured document according to the specification template
- Mockups and sample reports
- Maintain documentation and ensure it remains up to date
- Minimal rework required for artifacts produced
Customer Satisfaction (UATSignoff)
- Delivers to customer expectation
- UAT percentage below 9% Failure rate
- Ensuring the finished product is what the client has asked for
Meeting Facilitation
- Running workshops with clients
- Spec handover sessions with the development team
- Demo sessions
Collaboration
- Collaborating with the development team and Development project managers
- Collaborating with the Product Owner
- Backlog grooming
Core skills/ Competencies
Mandatory skills/Abilities required for the job
- Experience with Mockup tools
- Jira, confluence (or similar)
- Proficient in Microsoft Office
- Experience with SQL
- Experience in User Stores
- Wire Framing
- Experience in using Agile – Safe methodologies
- Participating in Estimation stores and creating acceptance criteria
- Create and run demo sessions
- Time tracking management
- Experience with requirements documents and requirement solicitation
Minimum Requirements
- A minimum of 3 years’ experience in a Business Analyst role
- BA degree or qualification
- Retail related experience
- Exposure to enterprise development
Recruitment Process
- Competency based interview to assess above requirements
- Applicable assessment
- Background checks
