Call Centre Agent

Full Time 4 days ago Lusaka, Zambia

Employment Information

This position reports to a Team Lead

Call Centre Agents are required to meet agreed SLA’s by assisting and retaining customers.

Skills Requirement:

  1. Must have completed Grade 12. A degree is an added advantage
  2. Multi linguistic is an added advantage.
  3. Excellent Communication Skills.
  4. Ability to articulate product/ service benefits effectively.
  5. Persuasiveness
  6. Adapting to changing sales strategies and market conditions.


Note: Only those who meet the requirements will be contacted for interviews.

Send your applications to recruitment@d2ctelcare.com indicating current physical location in the subject.

“D2C is an equal opportunity employer and encourages different abled.”

Last day of receiving application will be 20th June, 2026

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