Cashier/ Receptionist

Job Summary

• We are seeking a reliable, organized, and customer-focused Cashier/Receptionist to join our team. The successful candidate will be responsible for handling front office operations, receiving clients and visitors, processing payments, issuing receipts, maintaining records, and providing administrative support to ensure smooth daily operations.

Key Responsibilities

• Receive and welcome clients, visitors, and tenants professionally.
• Handle cash, Mpesa, bank, and other payment transactions accurately.
• Issue official receipts and maintain proper payment records.
• Manage petty cash and prepare daily cash reconciliations.
• Answer phone calls, emails, and respond to customer inquiries.
• Maintain front office filing systems and records.
• Assist in scheduling appointments and meetings.
• Prepare reports and support administrative tasks as assigned.
• Ensure cleanliness and organization of the reception area.
• Coordinate communication between clients, tenants, suppliers, and management.

Qualifications and Requirements

• Diploma or Certificate in Business Administration, Accounting, Front Office Operations, CPA Part I qualification is an added advantage.
• Previous experience in cashiering, reception, customer service, or office administration is an added advantage.
• Basic accounting and computer skills, including Microsoft Office and Excel.
• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Honest, professional, and detail-oriented.

Skills and Competencies

• Customer service skills
• Cash handling and reconciliation
• Communication skills
• Time management
• Professional etiquette
• Record keeping and organization

Working Conditions

• Full-time position
• Based in Nairobi
• May require occasional Saturday duties depending on operational needs