Our client in the banking industry is looking for a CoE Specialist to join their team. The successful candidate will drive end-to-end traceability across business, systems and data, enabling improved decision-making, cost optimisation, operational efficiency and reduced risk. This role directly contributes to strengthening delivery performance across federated tribes and supports the organisation’s cost-to-income and digital transformation objectives.
Role Purpose
Responsible for defining, implementing and evolving the enterprise process architecture and BPM capability across the organisation, enabling end-to-end traceability from strategy to execution and supporting data-driven optimisation, automation and governance.
Key Responsibilities
- Define and maintain enterprise process architecture across all levels (L0–L4), aligned to business strategy and value chains.
- Establish and govern a single source of truth for process models, taxonomy and standards.
- Design and implement BPM governance frameworks, process ownership structures and operating models.
- Lead enterprise BPM maturity uplift initiatives and embed governance, compliance and audit readiness.
- Own and optimise process platforms such as ARIS, Celonis or equivalent tools.
- Enable end-to-end traceability across business processes, systems, data and controls.
- Collaborate closely with Solution Architects and Enterprise Architects to ensure alignment between process design and system architecture.
- Ensure process models explicitly reflect system interactions, integration points and data flows.
- Identify process inefficiencies, automation opportunities and optimisation potential.
- Define and track process performance metrics including cost, cycle time, automation and compliance.
- Build and support a Process Engineering Community of Practice (CoP).
- Provide training, standards and modelling guidance to ensure consistent adoption.
Minimum Requirements
- Proven experience in enterprise process architecture design and BPM capability implementation.
- Strong knowledge of BPMN modelling standards and process lifecycle management.
- Hands-on experience with ARIS, Celonis or equivalent BPM/process mining tools.
- Experience linking business processes to systems, applications, data and architecture artefacts.
- Experience working with Solution Architecture and/or Enterprise Architecture teams.
- Understanding of system integration patterns and end-to-end traceability (process to system to data).
- Strong analytical capability, stakeholder engagement and influencing skills.
- Ability to work independently and deliver across multiple business areas.
Advantages
- Banking or financial services experience.
- Experience in federated or agile delivery environments.
- Exposure to process mining, automation and digital transformation initiatives.
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