This Position is Closed
Collection Officer (German Speaking)
Sorry, this position is no longer available. The job posting has expired and we are not accepting new applications at this time.
Looking for other opportunities? Check out our current job openings to find your next career opportunity.
Job Details
This job is closed. Contact details have been hidden and applications are no longer accepted.
Job Summary:
We are looking for a German-speaking Collection Officer to manage collections through both phone calls and email communication. The role focuses on recovering outstanding payments while providing professional customer service to international clients.
Key Responsibilities:
- Handle outbound and inbound calls to collect overdue payments
- Send and respond to emails regarding outstanding accounts
- Communicate clearly and professionally in German and French
- Negotiate payment plans and follow up on commitments
- Resolve customer queries related to billing and payments
- Maintain accurate records of all interactions in CRM systems
- Meet collection targets and performance KPIs
- Ensure compliance with company policies and client requirements
Requirements:
- Fluency in German and French (written and spoken)
- Strong written and verbal communication skills
- Ability to manage both call and email volumes effectively
- Good negotiation and problem-solving skills
- Basic computer skills (MS Office, CRM systems)
Working Conditions:
- Hybrid work model: 2–3 days remote (Office and WFH)
- Working Hours 11hr till 21hr
- Stable internet connection and suitable home working setup
About the Company
Intrum Mauritius
View Company Profile
New Things Will Always
Update Regularly
