Compliance and Membership Manager
Full Time
1 week ago
Lusaka, Lusaka
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Employment Information
Job description
ZAMBIA INSTITUTE OF PROCUREMENT AND SUPPLY (ZIPS) — EMPLOYMENT OPPORTUNITIES 📢
Statutory Professional Regulatory Body | Position: Compliance and Membership Manager (X 1)
Zambia Institute of Procurement and Supply (ZIPS) is a statutory professional regulatory body established under an Act of Parliament to regulate the practice and conduct of professionals in the procurement and supply chain management profession. The Institute is responsible for, among other functions, regulating professional practice, registering and maintaining a register of professionals, promoting ethical and professional standards, providing continuing professional development, and protecting the interests of the profession and the public.
Applications are invited from suitably qualified and experienced individuals with a vision to excel in the position of Compliance and Membership Manager (x1).
Job Purpose:
The Membership and Compliance Manager will be in charge of leading and managing overall membership recruitment, retention, licensing, compliance, and enforcement functions of the Institute in accordance with the Zambia Institute of Procurement and Supply Act No. 29 of 2025, to ensure that only qualified and licensed persons practice procurement and supply in Zambia.
Key Responsibilities:
Working under the supervision of the Registrar/Chief Executive Officer, the specific responsibilities shall be:
- Developing and implementing membership growth and retention strategies.
- Oversee the end-to-end membership application, registration, and renewal process.
- Ensuring members comply with ZIPS’ Code of Ethics and Professional Conduct.
- Ensuring data protection and confidentiality of member information.
- Educating members on ethical standards, compliance requirements, and best practices.
- Develop and review membership and compliance policies.
- Plan and conduct compliance inspections in public and private institutions.
Qualifications and Experience:
- A Bachelor’s Degree in Business Administration, Public Administration, Business Development Studies, or another relevant discipline from a recognized institution.
- Grade 12 Certificate with five (5) credits including Mathematics and English.
- At least 7 years’ relevant professional experience, with at least 3 years at managerial or supervisory level.
- Must be a paid-up member of a relevant professional body.
- Excellent customer and personal service skills with the use of relevant tools and technology.
- Age: Between 20 and 45 years of age.
Skills and Competencies:
- Understanding of the ZIPS Act No. 29 of 2025 is an added advantage.
- Proficiency in MS Office Suite and experience with Customer Relationship Management (CRM) or membership management systems.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with a focus on customer service.
- High level of integrity, honesty, and ability to handle confidential information with discretion.
- Strong analytical skills, self-starter, proactive, and attention to detail.
Application Procedure:
If you meet the above qualifications and are passionate about contributing to the procurement profession in Zambia, please submit:
- A cover letter detailing your suitability for the role.
- A detailed Curriculum Vitae (CV) with at least three (3) traceable professional references.
- ZAQA-verified copies of academic and professional certificates, or proof of submission of qualifications for verification with ZAQA.
⚠️ Submission Guidelines:
The application and all supporting documents must be submitted in PDF as a single file, clearly marked with your name and position applied for. Interested candidates should ensure that they attach only relevant copies of their professional and academic qualifications.
Applications should be addressed to:
The Registrar / Chief Executive Officer
Zambia Institute of Procurement and Supply (ZIPS)
Plot No. 6764, Akanongo Rd, Off Chainama Rd,
P.O. Box 31162, Lusaka, Zambia
And reach the undersigned not later than Monday 26th October, 2026 at 17:00 hours through the following email address:
📩 Email: exxxxxxxxx@zipszambia.org
* Please note that only short-listed candidates shall be contacted.
