Contact Centre Manager

Full Time 3 years ago Sandton, South Africa

Employment Information

Matric

B Com Business Management or equivalent

Contact Centre Certification

6-7 years' experience in a contact / call centre

Understand call centre technologies

Travel and Tourism industry advantageousCoaching

Stable track record managing contact centre of over 150 agents

Previous experience dealing with USA / International campaigns

Must be able to work shifts - 24 hour contact centre

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