Responsibilities:Responding promptly and professionally to customer inquiries via phone, email, live chat, and social media Resolving customer issues, complaints, and requests in a timely and effective manner Providing accurate information about products, services, policies, and procedures Documenting all customer interactions accurately in the CRM system Escalating complex or unresolved issue
Esetech is a trusted and reliable registered company wholly owned by Nigerians with a mission to promote cryptocurrency exchange and payment solutions at the most competitive rates and facilitate quick settlement money transfers to its clients.