Job description Customer Service Officer Reports to: Customer Service Team Leader Role Summary: The face of the company, responsible for accurately executing standard procedures and handling daily client inquiries. Key Responsibilities: Inquiry Handling & Identity Verification: Respond to customer inquiries via App, web, and social media; perform strict KYC (Know Your Customer) verifica
Job description Customer Service Officer Reports to: Customer Service Team Leader Role Summary: The face of the company, responsible for accurately executing standard procedures and handling daily client inquiries. Key Responsibilities: Inquiry Handling & Identity Verification: Respond to customer inquiries via App, web, and social media; perform strict KYC (Know Your Customer) verifica