Credit and Admin Manager

Credit and Admin Manager Jobs in Lusaka at Loanco Financial Services Loanco Financial Services Limited, a licensed non-bank deposit-taking microfinance institution regulated by the Bank of Zambia, is seeking a dedicated Credit and Admin Manager to lead its credit administration operations in Lusaka.

This full-time opportunity is ideal for experienced professionals looking to advance their careers in credit and admin manager jobs in Lusaka within the banking and finance sector. About Loanco Financial Services Loanco specialises in payroll lending to employed Zambians, with repayments collected directly through employer deductions, including government payrolls.

Although the institution holds a valid deposit-taking licence, deposit-taking activities have not yet commenced. The company is committed to responsible lending and efficient credit administration.

Role Overview:

• Credit and Admin Manager As the head of Credit and Admin, you will oversee the entire credit administration process from file submission by consultants to final payment or proper decline.

This role does not involve sales or collections but focuses on ensuring speed, accuracy, and compliance within the credit mandate. You will maintain a transparent credit book accessible to the field team.

Key Responsibilities Manage loan file capture, quality checks, affordability assessments, CRB evaluations, credit decisions, and disbursements to ensure timely payment according to promised schedules. Prevent incomplete files from entering the processing queue by enforcing strict documentation standards.

Conduct AML screening and ensure AML file standards are met before loan payout; note that AML clearance is separate from credit approval. Adhere strictly to credit mandates, ensuring ordinary loans follow established procedures and larger or settlement loans receive necessary additional approvals.

Provide same-day status updates to Field Managers in a clear format that consultants can explain to clients. Ensure all queries are addressed promptly by your team, avoiding unresolved issues in shared inboxes.

Maintain timely statutory filings related to credit administration responsibilities, ensuring no outstanding updates linger. Lead and develop the Lusaka-based team responsible for capture, quality control, client service, and administration.

Utilise Credit Ease or an equivalent loan management system to manage credit operations effectively. Candidate Profile and Qualifications Minimum of eight years’ experience in credit operations or credit administration within a Zambian microfinance institution, payroll lender, or bank personal-loan portfolio.

At least three years of leadership experience managing teams in credit-related roles. Proven track record managing a credit book, with the ability to interpret payslips, CRB reports, and PAR tables confidently.

A degree is advantageous but not mandatory. Strong decision-making skills, including the ability to decline unsuitable credit applications.

Compensation The salary range for this position is ZMW 26,000 to ZMW 32,000 gross per month, commensurate with experience. Additionally, there is a modest quarterly incentive based on turnaround times, file accuracy, and the quality of credit approvals.

This incentive is not commission-based. How to Apply for Credit and Admin Manager Jobs in Lusaka Interested candidates should submit their CV along with a one-page note describing a credit book they have managed to axxxxx@loanco.africa, copying ixxxxxxx@loanco.africa.

Please use the subject line:

• Credit and Admin Manager.

Application deadline:

• 20 October 2026.
• Only shortlisted applicants will be contacted.
• Job Categories Banking & Finance Management