Credit Controller

We are seeking a detail-oriented and proactive Credit Controller to join our clinic’s finance team. The successful candidate will be responsible for managing patient and insurance receivables, ensuring timely collections, and supporting the clinic’s cash flow management.

Key Responsibilities:

• Monitor and manage all accounts receivable balances
• Follow up on outstanding patient and insurance payments
• Issue payment reminders via phone, email, and written communication
• Reconcile customer accounts and resolve payment discrepancies
• Maintain and update AR aging reports (0–30, 31–60, 60+ days)
• Liaise with insurance companies to track claim payments
• Negotiate payment plans with patients when necessary
• Escalate overdue or high-risk accounts to management
• Support billing and cashier teams when required
• Prepare regular reports on collections and outstanding debts
• Ensure confidentiality and compliance with clinic financial policies