Key Responsibilities:

• Generate and send invoices to customers for products or services rendered.

• Contact customers with overdue accounts to facilitate timely payments and negotiate repayment plans when necessary.

• Handle and resolve customer disputes related to invoices, deliveries, or service quality.

• Monitor and record customer payments in our financial systems

• Maintain aging reports to track outstanding balances and take proactive measures to recover debts.

• Develop and implement effective credit control policies and procedures.

• Build and maintain strong relationships with customers and internal departments.

• Continuously assess and analyze credit risk based on market trends and financial data.

• Initiate legal action, when required, to recover extreme delinquencies.

Qualifications & Experience

• Minimum HSC (with accounts as main subject).

• Minimum 1 year of experience as credit controller.

• Strong financial acumen and analytical skills.

• Excellent communication and negotiation skills.

• Attention to detail and a proactive approach to problem-solving.

• Ability to work well under pressure and meet tight deadlines.

• Knowledge of relevant financial software and tools.

• Excellent knowledge of written and spoken french.