Credit Supervisor

Sparrowlight Cashfin Limited invites applications from suitably qualified, result-oriented, and self-motivated individuals to fill the position of Credit Supervisor.

Key Responsibilities

• Supervise, guide, and monitor the performance of loan officers.
• Monitor loan repayments, collections, and Portfolio at Risk (PAR), ensuring timely follow-up on overdue accounts.
• Review loan applications and client assessments before submission for credit approval.
• Conduct field visits and support loan officers in client follow-ups and debt recovery.
• Monitor daily, weekly, and monthly performance against set targets.
• Ensure accurate, timely, and complete submission of reports.
• Coach and mentor loan officers to improve productivity and performance.
• Identify portfolio risks and recommend corrective measures.
• Ensure compliance with company policies, credit procedures, and operational controls.
• Submit regular reports on group performance, challenges, and recovery progress to management.

Qualifications and Experience

• Must possess a valid driver's licence.
• Grade 12 Certificate required; a diploma or degree in Banking and Finance, Business Administration, Accounting, or any other related field will be an added advantage.
• Experience in microfinance, lending, credit management, or debt collection.
• Good understanding of credit and risk management.
• Strong communication, negotiation, leadership, and problem-solving skills.
• Proficiency in Microsoft Excel, Google Sheets, and general computer applications.
• Ability to conduct field visits and work towards performance-based targets.

Required Competencies

• Strong leadership and accountability.
• Results-oriented, honest, and disciplined.
• Excellent client-handling and recovery skills.
• Ability to work under pressure and meet deadlines.
• Strong analytical, reporting, and decision-making skills.

Responsibilities

• Supervise, guide, and monitor the performance of loan officers.
• Monitor loan repayments, collections, and Portfolio at Risk (PAR), ensuring timely follow-up on overdue accounts.
• Review loan applications and client assessments before submission for credit approval.
• Conduct field visits and support loan officers in client follow-ups and debt recovery.
• Monitor daily, weekly, and monthly performance against set targets.
• Ensure accurate, timely, and complete submission of reports.
• Coach and mentor loan officers to improve productivity and performance.
• Identify portfolio risks and recommend corrective measures.
• Ensure compliance with company policies, credit procedures, and operational controls.
• Submit regular reports on group performance, challenges, and recovery progress to management.

Skills

• Strong communication
• negotiation
• leadership
• problem-solving skills
• Proficiency in Microsoft Excel
• Google Sheets
• general computer applications
• Ability to conduct field visits
• work towards performance-based targets
• Strong leadership and accountability
• Results-oriented
• honest
• disciplined
• Excellent client-handling and recovery skills
• Ability to work under pressure and meet deadlines
• Strong analytical
• reporting
• decision-making skills

Qualifications

• Must possess a valid driver's licence.
• Grade 12 Certificate required; a diploma or degree in Banking and Finance, Business Administration, Accounting, or any other related field will be an added advantage.
• Experience in microfinance, lending, credit management, or debt collection.
• Good understanding of credit and risk management.

How to Apply

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates should submit their CV and copies of relevant academic and professional qualifications

Application Deadline: 25 October 2026

Only shortlisted candidates will be contacted.