Crewing Officer

Responsibilities:

Crewing and Recruitment:

• Recruit, screen, and coordinate suitable crew members for company vessels.
• Maintain an updated database of crew members and potential candidates.
• Coordinate crew changes, mobilisation, and demobilisation.
• Monitor staffing levels and ensure all vessels are adequately manned.
• Liaise with recruitment agencies and external partners.

Regulatory Compliance:

• Ensure all crew members possess valid documentation, including seaman's books, certificates of competency (COC), mandatory certificates, medical certificates and visas and permits where required
• Maintain familiarity with relevant maritime regulations and labour requirements.
• Monitor certificate validity and arrange renewals before expiration.
• Ensure compliance with company policies and regulatory requirements.

Training and Development:

• Develop and establish training programs for crew members.
• Identify competency gaps and training requirements.
• Coordinate internal and external training activities.
• Monitor training completion and effectiveness.
• Follow up on individuals regarding performance improvement and development plans.
• Maintain records of qualifications, training, and competency progression.

Performance Monitoring:

• Track crew performance and maintain appraisal records.
• Support promotion and succession planning activities.
• Follow up on disciplinary issues and corrective actions where required.
• Provide recommendations regarding crew retention and development.

Administration and Reporting:

• Maintain accurate electronic personnel records and documentation.
• Prepare reports on crew status, training progress, certification validity, recruitment activities and manpower requirements
• Prepare employment contracts and joining instructions.
• Maintain confidentiality of personnel information.

Communication and Coordination:

• Serve as a point of contact between vessel personnel, management, operations, and external agencies.
• Communicate confidently with employees at all levels of the organisation.
• Resolve crew-related issues professionally and efficiently.

Requirements:

• A bachelor's degree or diploma in human resources, maritime studies, business administration, marine operations, or a related field preferred.
• Relevant experience in crewing, marine HR, or maritime operations.
• Experience within fishing, shipping, offshore, or marine operations preferred.
• Advanced computer skills are mandatory.
• Strong proficiency in Microsoft Excel (advanced functions, reporting, data analysis), Microsoft Word, email systems and document management, and ERP/HR or crewing management software
• Organizational and Multitasking Skills 
• Ability to create reports, databases, and monitoring tools.

Regulatory Knowledge:

• Good understanding of:
  • Maritime crew regulations
  • Certification requirements
  • Labor and employment requirements
  • Crew documentation procedures

Personal Competencies:

• Confident personality with ability to communicate firmly and professionally.
• Strong organisational and planning skills.
• Ability to follow up persistently on tasks and personnel development.
• Attention to detail.
• Ability to handle multiple priorities simultaneously.
• Good problem-solving capability.
• Strong interpersonal skills.
• High level of integrity and confidentiality.