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Customs Clearing and Forwarding Officer

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Job Details

Multiport Logistics Limited

Multiport Logistics is a leading Zambian logistics and transportation company providing clearing and forwarding services to local and international clients, and transporting imported vehicles, raw materials, agro-equipment, plastic granules and general goods.

The role

Manage customs clearing, coordinate cargo clearance and keep import and export shipments moving efficiently, accurately and in compliance.

Key responsibilities

  • Capture and register declarations on ASYCUDA World (ZRA), matching all details to supporting documents
  • Prepare and process import/export documentation and declarations
  • Classify goods under correct HS codes and keep classification records
  • Calculate and verify customs taxes and fees
  • Liaise with ZRA, ports, shipping lines, transporters, warehouses and clients
  • Track shipments and give timely status updates
  • Resolve clearance delays, discrepancies and exceptions
  • Follow customs, trade and company procedures; keep accurate records
  • Respond to client enquiries professionally

Requirements

  • Diploma or Advanced Certificate in customs clearing and forwarding, logistics, supply chain, international trade or a related field
  • At least 3 years’ experience in customs clearing, freight forwarding or logistics
  • Experience with customs documentation, declarations, tariff classification and tax calculations
  • Skilled in ASYCUDA World, Excel, Word, Outlook and shipment tracking tools
  • Accurate, organised, dependable and calm under pressure; strong communicator and team player

Responsibilities

  • Capture and register declarations on ASYCUDA World (ZRA), matching all details to supporting documents
  • Prepare and process import/export documentation and declarations
  • Classify goods under correct HS codes and keep classification records
  • Calculate and verify customs taxes and fees
  • Liaise with ZRA, ports, shipping lines, transporters, warehouses and clients
  • Track shipments and give timely status updates
  • Resolve clearance delays, discrepancies and exceptions
  • Follow customs, trade and company procedures; keep accurate records
  • Respond to client enquiries professionally

Skills

  • ASYCUDA World
  • Excel
  • Word
  • Outlook
  • Shipment tracking tools
  • Accuracy
  • Organization
  • Dependability
  • Calmness under pressure
  • Strong communication
  • Team player

Qualifications

  • Diploma or Advanced Certificate in customs clearing and forwarding, logistics, supply chain, international trade or a related field
  • At least 3 years’ experience in customs clearing, freight forwarding or logistics
  • Experience with customs documentation, declarations, tariff classification and tax calculations

How to Apply

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Send your cover letter, detailed CV (with at least 2 traceable references) and copies of qualifications

Subject line: “Application – Customs Clearing and Forwarding Officer”

Deadline: 30 October 2026

About the Company
Multiport Logistics Limited
Multiport Logistics Limited

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