JOB DESCRIPTION
Our fintech company in Najjera ,Uganda is urgently recruiting for the position of debt collectors (5 positions).
Deadline: Open
Responsibilities
- Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
- Maintain debtor’s book to ensure that the debt status is accurate and latest.
- Develop reports on aged debt accounts and days sales outstanding (DSO) reports.
- Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
- Offer exceptional services to customers in prompt and accurate manner..
- Review collection queue to perform collection activities accordingly.
- Adhere to customer policies and procedures.
- Close a specific number of collection accounts each month to meet assigned target.
- Contact debtors and implement repayment schedules and terms.
- Maintain security and confidentiality of company and customer information.
Qualification.
- Must have good verbal and written communication skills.
- Must have an assertive but have tactful approach.
- Must be able to stay calm under pressure and work to meet deadlines.
- Must have strong negotiation skills and the ability to explain financial matters firmly and clearly.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
