Our client in the Retail Industry is looking to hire a Debtors Clerk/ Collector

Responsibilities for Debtors Clerk
• Maintains routine and accurate bookkeeping
• Keeps records of payments made
• Determines which accounts are overdue
• Contacts companies who owe money in writing or by telephone to recover the outstanding balance
• Makes follow-up calls

Responsibilities for Debt Collector

Utilize various tracing techniques and strategies to collect personal information of customers with outstanding debts
Contact customers with balances and negotiate payment terms and schedules
Minimize objections for payment and suggest available customer-friendly payment options
Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts
Use software to keep detailed notes regarding conversations with customers and outcomes
Offer clients several payment options and arrange for the prompt repayment of balances
Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts
• In non-payment cases, makes the decision to 'hand over' to lawyers for collection then

Qualifications

Matric
1-3 years of experience preferred
Excellent communication and negotiation skills
Successful completion of the Professional Debt Collector Certification (ACA) is strongly preferred
Ability to positively connect with clients and encourage them to make payments toward debts owed
Time management skills are essential to complete all required client calls daily
Experience meeting retention and negotiation sales goals
Basic computer software skills and the ability to work within relevant data spreadsheets
Ability to work well in a fast-paced environment
Attention to detail and the ability to reason and think quickly is essential for negotiating effectively

Send your CV and latest pay slip to ra••••@••••••.za

ATripleA Recruitment and Temps

www.aaaa.co.za

# ATripleA # recruitment # vacancy # Debtors# Clerk# Collector