Job Description
Executive Support
- Manage calendars, meetings, and scheduling priorities
- Organize and monitor inbox communication
- Coordinate travel and logistics
- Prepare meeting materials and track follow-ups
- Support document and presentation preparation
Marketing & Content Support
- Coordinate and schedule social media content
- Support email marketing campaigns
- Draft and edit content
- Conduct market and competitor research
- Support LinkedIn presence and content consistency
Operations & Project Coordination
- Maintain KPI trackers and performance reports
- Update CRM systems and track pipelines
- Coordinate projects and follow up on deliverables
- Track tasks across teams and stakeholders
- Support reporting and dashboard preparation
AI-Enabled Support
Use AI tools e.g., ChatGPT to support:
- Research and synthesis
- Content drafting
- Workflow organization
- Data management and efficiency
Working Arrangement & Expectations
- This is a full-time, office-based position, with attendance required Monday to Friday.
- This role follows the U.S. Eastern Time Zone ET. Depending on the time of year, working hours will be either 3:00 PM – 12:00 AM or 4:00 PM – 1:00 AM Kenyan time to align with U.S. Daylight Saving Time changes.
- Employees are expected to work on Kenyan public holidays that fall on regular workdays, based on business requirements.
- To meet operational and team needs, the successful candidate may be required to relocate if necessary for the role.
- This arrangement is designed to ensure seamless collaboration with clients and team members while maintaining operational efficiency.
Qualifications
Must-Have Skills
- Excellent written English and strong attention to detail
- Strong organizational and planning ability
- Clear and confident communication skills
- Experience supporting senior leaders or teams
- Ability to create structured presentations PowerPoint
- Familiarity with AI tools such as ChatGPT
- Strong research and analytical thinking
- Ability to manage competing priorities effectively
Preferred Experience
- Marketing coordination or content support
- CRM systems and pipeline tracking
- KPI reporting or dashboard tracking
- Project coordination or operations support
- Experience in consulting or agency environments
We are looking for someone who:
- Takes ownership and follows through on tasks
- Thinks ahead and anticipates needs
- Pays attention to detail without losing the bigger picture
- Remains calm and structured under pressure
- Is comfortable working with evolving priorities
- Can translate ideas into clear, actionable steps
