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First Line IT Engineer
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Job Details
This job is closed. Contact details have been hidden and applications are no longer accepted.
A growing technology company is looking for an IT Support Technician to provide first-line technical support to users!
Key Responsibilities:
- Provide first-line IT support via phone, email, and ticketing systems.
- Troubleshoot hardware, software, network, and Microsoft 365 issues.
- Configure desktops, laptops, printers, and other IT equipment.
- Escalate complex technical issues when required.
- Maintain accurate support documentation and ticket updates.
- Perform routine system maintenance and updates.
- Promote IT security best practices and ensure compliance.
- Proven experience in a 1st Line IT Support role.
- Strong knowledge of Windows OS, Microsoft 365, and Active Directory.
- Experience using IT ticketing systems and remote support tools.
- Basic understanding of networking (TCP/IP, DNS, DHCP, VPN, Wi-Fi).
- Excellent troubleshooting, communication, and customer service skills.
- Ability to work independently and as part of a team.
For more exciting IT vacancies, please visit: www.networkrecruitmentinternational.com
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
Connect with me on LinkedIn! https://www.linkedin.com/in/stuart-dube-a228 •••••• 09/
For more information please contact:
Stuart Dube
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