Administration Support
• Prints and sends guest folios to the rooms on the eve of departure.
• Prints arrival/departure lists and other reports as per requirements.
Internal/External Communication
• Communicates with Housekeeping, F&B and other departments regarding guest requirements and requests.
Billing Procedures
• Checks, controls and updates guest accounts by charging and recording all services when consumed.
• Exchanges foreign currency for guests.
• Hands over cash float to incoming colleagues at the end of his/her shift.
• Settles guests’ accounts using different modes of payment.
Other Cognate duties.
