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Front Office Supervisor
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Job Details
This job is closed. Contact details have been hidden and applications are no longer accepted.
MALAWI INSTITUTE OF TOURISM (MIT)
LINGADZI INN
POSITION: FRONT OFFICE SUPERVISOR
KNOWLEDGE AND EXPERIENCE:
– Diploma in Hospitality and Tourism Management with 3 years working experience.
KEY DUTIES AND RESPONSIBILITIES:
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Preparing duty rota for front office staff.
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Liaising with other sections on hotel activities.
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Keeping the reception tidy.
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Ordering supplies from stores.
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Implementing hotel standard operating procedures.
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Compiling and submitting reports.
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Up-selling hotel products and services.
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Attending to guests.
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Supervising staff.
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Reporting unusual activities.
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Handling guests’ complaints.
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Preparing and monitoring reception checklist.
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Handling room status discrepancies.
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Inducting newly recruited staff.
APPLICATION PROCEDURE:
Submit your CV and supporting documents to:
Email: va•••••••@••••••.mw
DEADLINE: 13th NOVEMBER 2026
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