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Guest Relations Consultant | Luxury Safari Lodge | North West | Ss

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Job Details

? Create Memorable Luxury Safari Experiences from Arrival to Departure! ? ? Guest Relations Consultant ? North West Province ? Luxury Safari Lodge ? Salary: R9,000 – R9;500 ? Live-In Position Kendrick Recruitment is currently hiring a warm, professional, and guest-focused Guest Relations Consultant for a luxury safari lodge based in the North West Province. This is an excellent opportunity for a hospitality professional who is passionate about luxury service and creating memorable guest experiences within a beautiful safari lodge environment. The successful candidate will play a key role in ensuring seamless guest experiences from arrival to departure while maintaining the highest standards of hospitality and personalised service. Requirements: ✔ Previous experience in guest relations or front office within luxury hospitality ✔ Excellent communication and interpersonal skills ✔ Strong organisational and administrative abilities ✔ Professional presentation and guest-focused attitude ✔ Ability to work well under pressure within a fast-paced environment ✔ Passion for hospitality and service excellence ✔ Ability to work within a remote live-in lodge environment Key Responsibilities: • Welcome and host guests throughout their stay • Manage guest check-ins and check-outs professionally • Handle guest requests, special arrangements, and concierge services • Ensure personalised and exceptional guest experiences at all times • Liaise with operational departments to ensure seamless service delivery • Assist with reservations and guest communication where required • Handle guest feedback and resolve concerns efficiently • Maintain high standards of presentation within guest-facing areas Ideal Candidate: • Friendly, polished, and highly professional • Passionate about guest interaction and service excellence • Calm, organised, and proactive under pressure • Dedicated to creating exceptional luxury safari lodge experiences Please note that only suitable candidates will be contacted. If you have not heard back from us in 7 working days, please consider your application unsuccessful.

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