Head of IT Infrastructure

DUE: 08 JUN 2026

An exciting and challenging career opportunity has arisen within CBZ Holdings for the position of Head of IT Infrastructure Manager under the Group Information Technology Department. If you are willing to join a team of energized and passionate experts, this is a career opening for you.

DUTIES
Liaise with the Group Head of IT Infrastructure and Architecture to ensure awareness of the Infrastructure Architecture and roadmap.
Support the Group Head of IT, Infrastructure and Architecture in developing the strategic vision and architectural direction for infrastructure within the Group.
Research new technologies to be utilized in the organization for infrastructure efficiency.
Investigate, understand, and document the current infrastructure environment.
Develop and maintain policies, guidelines and processes for activities within the sub-unit.
Supervise all system documentation for the technology infrastructure architecture unit.
Provide consultancy to support platform projects and create ad-hoc infrastructure designs.
Provide consultancy to clients about technical infrastructure.
Analyze project requirements to design and implement multi-layer infrastructure.

Determine client requirements to provide designs for complex Hybrid technology solutions.
Design and document infrastructure solutions that meet or exceed requirements utilizing reference architecture.
Create infrastructure designs for the implementation of new solutions.
Define infrastructure architecture standards that are in line with customer, technology, and industry standards.
Supervise infrastructure solution designs to fulfill functional and technical requirements and align with processes and standards.
Oversee incident resolution according to incident management guidelines, ensuring timely response to and completion of calls.
Monitor proactive capacity management activities on IT Infrastructure to prevent service disruptions.
Ensure seamless integration of new technologies into the computer system infrastructure.
Manage changes and system enhancements as per CBZ Change Management guidelines.
Lead and participate in group technology initiatives. Mentor technology infrastructure architecture support staff.
Ensure team performance and professional development. Analyze customer issues in the existing infrastructure and propose solutions to fix them.

Propose alternatives to existing solutions that will lead to better performance, useful new features, and easier maintenance.
Serve as the key contact and escalation point for vendors and service providers.
Manage relationships with IT vendors and service providers.
Select and deploy appropriate hardware and software solutions.
Oversee the audit of customer infrastructure, gather information on hardware, networks, storage, and servers, and compile an audit report.
Identify and manage risks associated with IT Infrastructure architect solutions.
Ensure all audit exceptions are promptly addressed to prevent recurrence.
Plan, implement, and maintain technologies and platforms supporting a complex landscape of data centers.

Qualifications, Skills and Experience Required

Undergraduate degree in Computer Science, Information Technology, or a related field.
A master’s degree in Computer Science or Information Technology
Professional certification in Certified Hardware Asset Management Professional (CHAMP), Certified Information Systems Security Professional (CISSP),Hardware Asset Management Specialist Certification or Project Management Professional (PMP).
At least 5 years work experience in technology infrastructure management, with firsthand experience in managing complex infrastructure solutions.

Proficient in Infrastructure Design and Management, Network and Systems Administration
Understanding of cloud computing, including Azure and Amazon Web Services (AWS).
Knowledge of virtualization methods such as VMware vSphere, Citrix Virtual Apps and Desktops, and Microsoft Hyper-V.
Proficient in maintaining and upgrading IT systems, including servers and networks.

TO APPLY
If you meet the above criteria and wish to be considered, upload your application on the CBZ LinkedIn platform not later than Monday, 08 June 2026
Click here to apply

Please note: Only shortlisted candidates will be contacted.