Hospitality Positions

Exciting Hospitality Jobs in Nakonde, Zambia – Join Graceal Holdings Limited Maison Prive Apartments, a premier fully serviced accommodation facility located in Nakonde, Zambia, is seeking passionate and dedicated professionals to join our team.

We invite applications for multiple full-time hospitality jobs in Nakonde Zambia, offering opportunities for individuals committed to exceptional customer service, teamwork, and maintaining high standards of service delivery.

Available Positions and Key Responsibilities Facility / Operations Supervisor Minimum Qualifications:

• Diploma or degree in Hospitality Management, Hotel Management, Business Administration, Facilities Management, or related field.
• At least 2 years’ supervisory or management experience in hospitality or accommodation operations.
• Strong leadership, communication, organizational, and problem-solving skills.
• Knowledge of operational planning, staff supervision, customer service, and basic financial management.

Key Responsibilities:

• Oversee daily facility operations, ensuring excellent guest experience and service quality.
• Supervise staff and coordinate departmental activities.
• Monitor maintenance, cleanliness, supplies, and operational costs.
• Prepare operational reports and implement management directives.

Guest Relations & Reservations Officer (Receptionist) Minimum Qualifications:

• Grade 12 certificate; certificate or diploma in Hospitality, Tourism, Customer Service, or Business Administration is an advantage.
• Experience in reception, reservations, or customer service preferred.
• Excellent communication, telephone, computer, and interpersonal skills.
• Professional appearance and courteous guest handling.

Key Responsibilities:

• Manage guest enquiries, bookings, check-in, and check-out procedures.
• Maintain accurate guest and reservation records.
• Respond professionally to guest requests and complaints.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.

Housekeeping Attendants Minimum Qualifications:

• Grade 12 certificate preferred; previous housekeeping or cleaning experience is an advantage.
• Attention to detail and knowledge of hygiene and cleaning standards.
• Reliable, honest, organized, and respectful of guest privacy.
• Ability to perform routine physical duties.

Key Responsibilities:

• Clean and prepare apartments and rooms to high standards.
• Change bed linens and replenish toiletries and supplies.
• Maintain cleanliness in common areas and report maintenance issues promptly.

Maintenance & Grounds Attendant Minimum Qualifications:

• Grade 12 certificate; practical skills or training in plumbing, electrical work, general maintenance, or gardening preferred.
• Experience in maintenance or groundskeeping is desirable.
• Good problem-solving skills and attention to safety.

Key Responsibilities:

• Conduct routine property and equipment inspections.
• Perform minor repairs and maintain gardens, lawns, and outdoor spaces.
• Monitor utilities and report faults to ensure safety and functionality.

Marketing Officer Minimum Qualifications:

• Certificate or diploma in Marketing, Digital Marketing, Communications, Business, or related field.
• Experience in digital marketing, social media management, or promotions.
• Strong writing, communication, and creative skills.
• Knowledge of social media platforms and content creation.

Key Responsibilities:

• Promote Maison Prive Apartments and its services through digital marketing channels.
• Manage social media platforms and develop promotional campaigns.
• Identify business development opportunities and partnerships.
• Monitor marketing performance and prepare reports for management.

Security Personnel Minimum Qualifications:

• Grade 12 certificate preferred; previous security experience or training is an advantage.
• Strong observation, communication, and reporting skills.
• Disciplined, honest, alert, and able to follow security procedures.

Key Responsibilities:

• Control access to premises and conduct regular patrols.
• Maintain visitor and incident registers.
• Protect guests, staff, and property, reporting suspicious activities promptly.

Bartender Minimum Qualifications:

• Grade 12 certificate; previous bartending experience preferred.
• Knowledge of beverage service, stock handling, and drink preparation.
• Excellent customer service and communication skills.
• Ability to work shifts, including evenings, weekends, and public holidays.

Key Responsibilities:

• Prepare and serve alcoholic and non-alcoholic beverages professionally.
• Maintain bar cleanliness and organisation.
• Monitor beverage stock and report shortages.
• Follow responsible beverage service and cash handling procedures.

Chefs Minimum Qualifications:

• Grade 12 certificate; certificate or diploma in Culinary Arts or related field is an advantage.
• Experience in restaurant or hotel kitchens.
• Knowledge of food preparation, presentation, hygiene, and safety.
• Ability to work under pressure with creativity and attention to detail.

Key Responsibilities:

• Prepare meals according to menu and quality standards.
• Maintain food quality, presentation, and hygiene.
• Monitor kitchen stock and minimize food wastage.
• Adhere to food safety procedures and maintain a clean work environment.

Waiter Minimum Qualifications:

• Grade 12 certificate; previous waiter or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Good personal presentation, patience, and attention to detail.
• Ability to work effectively in a busy restaurant environment.

Key Responsibilities:

• Welcome and attend to guests professionally.
• Take and serve food and beverage orders accurately and promptly.
• Maintain cleanliness of tables and dining areas.
• Communicate guest requests to kitchen and bar staff.
• General Requirements for All Hospitality Jobs in Nakonde Zambia Honesty, reliability, discipline, and professionalism.
• Strong communication and teamwork abilities.
• Customer-focused mindset committed to quality service.
• Willingness to work shifts, weekends, and public holidays as required.
• Ability to perform under pressure and meet operational expectations.
• Relevant hospitality industry experience is advantageous.

How to Apply for These Hospitality Jobs in Nakonde Zambia Interested candidates should submit the following documents via email to rxxxxxxxxxx@gmail.com:

• An application letter specifying the position applied for.
• Updated Curriculum Vitae (CV).
• Copies of relevant academic and professional qualifications.
• Contact details of two referees.

Please note that only shortlisted candidates will be contacted. There is no application fee required.

Maison Prive Apartments – Premium Stays. Lasting Memories.

We look forward to welcoming dedicated individuals ready to contribute to our commitment to exceptional hospitality.