Human Capital Specialist (x1) – Higher Education Loans and Scholarships Board (HELSB)About the Higher Education Loans and Scholarships Board (HELSB)The Higher Education Loans and Scholarships Board (HELSB) is responsible for administering higher education loans and scholarships in Zambia.

Through its mandate, the Board supports access to higher education by facilitating financial assistance for eligible students.To support its organisational operations, HELSB is seeking a qualified and experienced Human Capital Specialist to contribute to effective human resource management, employee development and organisational performance.About the RoleHELSB invites applications from suitably qualified and experienced candidates for the position of Human Capital Specialist, based in Lusaka.Reporting to the Manager – Human Capital, the successful candidate will coordinate and implement human resource services to support the effective operations of the Board.

The role covers workforce planning, recruitment, employee relations, training and development, performance management, staff welfare, payroll inputs and the maintenance of human resource information systems.The ideal candidate should demonstrate strong leadership, analytical and interpersonal skills, together with a high level of integrity, professionalism and confidentiality.Key Responsibilities1.

Workforce Planning and RecruitmentCoordinate workforce planning activities and maintain the staff establishment in line with approved staffing levels.Conduct establishment audits to ensure that staffing structures remain aligned with organisational requirements.Coordinate timely recruitment, selection and placement of employees in accordance with approved policies and procedures.2.

Human Resource Policies and Employee RelationsImplement and review human resource policies and procedures.Provide guidance on the consistent application of employment terms and conditions of service.Manage employee relations activities to promote a harmonious working environment.Support the resolution of workplace concerns through appropriate communication and adherence to established procedures.3.

Training, Talent Development and Succession PlanningCoordinate training needs assessments to identify employee development requirements.Facilitate learning programmes, training materials and the evaluation of training effectiveness.Coordinate talent identification and development initiatives.Identify critical positions and competencies required by the organisation.Facilitate succession planning to support continuity in key roles.4.

Change Management and Organisational DevelopmentCoordinate change management initiatives to support organisational transformation.Promote employee engagement and participation during periods of change.Help minimise resistance to organisational changes through effective communication and staff involvement.5.

Payroll, Staff Welfare and WellnessPrepare payroll inputs to support accurate and timely employee remuneration.Implement staff welfare and wellness programmes that contribute to employee well-being.Support initiatives aimed at improving staff engagement and the working environment.6.

Human Resource Information SystemsMaintain the Human Resource Information System (HRIS) for the storage, updating and retrieval of employee information.Ensure that human resource records are accurate, organised and accessible to authorised personnel.Handle employee information responsibly and maintain confidentiality.Read:

• Why Workplace Environment Matters as Much as Getting the Job7.

Performance ManagementDevelop and implement performance management systems.Monitor and evaluate employee performance against agreed objectives.Support processes that promote accountability, employee development and the achievement of organisational goals.Minimum Qualifications and ExperienceApplicants must meet the following requirements:A full Grade 12/Form V School Certificate.A Bachelor's Degree in Human Resource Management, Public Administration, Industrial Psychology or an equivalent qualification.Membership in the Zambia Institute of Human Resource Management.A minimum of four years of relevant work experience.Applicants should ensure that their academic and professional qualifications are supported by the required documentation.Required Skills and AttributesThe successful candidate should demonstrate the following competencies:Report writing:

Ability to prepare technical and analytical reports.Communication:

Ability to communicate effectively in English, both verbally and in writing.Leadership:

Ability to coordinate human resource activities and support organisational objectives.Analytical skills:

Ability to assess information, identify workforce needs and support evidence-based decisions.Computer skills:

Competence in using computer applications relevant to human resource management and reporting.Interpersonal skills:

Ability to work effectively with employees, management and other stakeholders.Tact and diplomacy:

Ability to handle sensitive workplace matters professionally.Integrity and confidentiality:

Ability to protect sensitive employee information and uphold professional standards.Method of Application Interested and qualified candidates should submit their applications to the Higher Education Loans and Scholarships Board (HELSB) via email.Email: re•••••••••@••••••.zmApplications must include the following documents:An application letter.A detailed Curriculum Vitae (CV).Certified copies of relevant academic and professional qualifications.Important application instructions:Combine all required documents into one PDF document.Write Human Capital Specialist in the email subject line.Ensure that the application is submitted before the closing date.Application deadline:

Friday, 23 October 2026.Only shortlisted candidates will be contacted.Job SummaryPosition:

Human Capital SpecialistEmployer:

Higher Education Loans and Scholarships Board (HELSB)Number of Positions:

1Location:

Lusaka, ZambiaReports To:

Manager – Human CapitalMinimum Qualification:

Bachelor's Degree in Human Resource Management, Public Administration, Industrial Psychology or equivalentExperience:

Minimum of four yearsProfessional Membership:

Zambia Institute of Human Resource ManagementApplication Email: re•••••••••@••••••.zmRequired Documents:

Application letter, detailed CV and certified copies of relevant qualificationsSubmission Format:

One PDF documentEmail Subject:

Human Capital SpecialistApplication Deadline:

• Friday, 23 October 2026