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An exciting, brand-new luxury hotel development is opening soon in the heart of Harare. They are seeking a dynamic, strategic, and experienced Human Resources Manager to build, lead, and nurture their inaugural pre-opening and operational team.
• Pre-Opening Recruitment: Design and execute a comprehensive recruitment strategy to source, interview, and hire premium hospitality talent across all departments
• Policy & Strategy Development: Create and implement comprehensive HR policies, employee handbooks, and operational workflows aligned with international hospitality standards and local requirements
• Compliance & Legal: Ensure strict adherence to the Labour Act of Zimbabwe, National Employment Council (NEC) for the Tourism/Hospitality Industry regulations, and NSSA mandates
• Onboarding & Culture: Develop a world-class hospitality onboarding and induction program that embeds brand values and a high-performance culture
• Performance Management: Establish KPI frameworks, appraisal structures, and continuous feedback mechanisms
• Employee Relations & Payroll: Manage employee grievances, disciplinary hearings, and union/NEC liaisons smoothly
VacancyGap tips:
• You must have a Bachelor's degree in Human Resources Management, Industrial Psychology, Business Administration, or a related field. A professional IPMZ qualification is highly desirable.
• Minimum of 5–7 years of progressive HR experience is required, with at least 3 years in a managerial capacity.
• Direct experience in the hospitality or tourism sector is STRICTLY REQUIRED.
• Proven experience managing a hotel pre-opening phase or a large-scale workforce recruitment drive is heavily preferred.
• Deep, practical understanding of Zimbabwe labor laws, industrial relations, and NEC guidelines is essential.
• Note: The application email provided is a generic Gmail address. Be cautious with your personal information and never pay any fees to secure a job.
• Bachelor's degree in Human Resources Management, Industrial Psychology, Business Administration, or a related field
• Professional IPMZ (Institute of People Management of Zimbabwe) qualification is highly desirable
• Minimum of 5–7 years of progressive HR experience, with at least 3 years in a managerial capacity
• Direct experience in the hospitality or tourism sector is strictly required
• Proven experience managing a hotel pre-opening phase or a large-scale workforce recruitment drive is heavily preferred
• Deep, practical understanding of Zimbabwe labor laws, industrial relations, and NEC guidelines
• Strong emotional intelligence, exceptional communication skills, and proficiency in modern HRIS and payroll software
• Submit your Curriculum Vitae (CV) and a motivational cover letter detailing your hospitality HR experience to: [email protected]
• Use the subject line: "Human Resources Manager Application – [Your Name]"
• Application Deadline: 14 November 2026
• Note: Only shortlisted candidates will be contacted for interviews.