Imports/Exports Coordinator
Full Time
4 days ago
Lusaka, Lusaka
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Employment Information
J&J Transport Zambia Limited is seeking experienced and results-driven Imports/Exports Coordinators to manage and coordinate import, export, and cross-border corridor operations.
The successful candidate will play a critical role in ensuring efficient cargo movement, regulatory compliance, optimal fleet utilization, and exceptional customer service across regional trade corridors.
Position: Imports/ Exports Coordinators
Reports to: Operations Manager
Key Responsibilities
- Develop and maintain strong customer relationships to retain existing business and support business growth through exceptional service delivery.
- Coordinate import and export freight movements and maintain communication with transport fleets.
- Manage and verify all import and export documentation for accuracy and compliance.
- Monitor cargo availability and fleet capacity to maximize vehicle utilization.
- Coordinate loading and offloading activities, including weekends and public holidays where required.
- Liaise with regional representatives and operational teams to facilitate border clearances and resolve issues.
- Provide timely responses to customer enquiries and shipment updates.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Maintain accurate records within the Freight Management System (FMS).
- Prepare operational reports and support management communications.
- Build relationships with Customs Authorities, ZRA, Road Authorities, shipping lines, and clearing agents.
- Manage containerized, break-bulk, unpacked container, and bulk cargo shipments.
Minimum Requirements
- Bachelor’s Degree in Logistics, Transport Management, Business Administration, Supply Chain Management, or related field.
- Diploma/ Degree in Logistics and Transport Management/ Business is an added advantage.
- Minimum 5-7 years experience in logistics, transport operations, freight forwarding, or clearing and forwarding.
- Full membership with ZCILT.
- Proficiency in Microsoft Office and logistics management systems.
- Excellent communication, organizational, customer service, and problem-solving skills.
Application Process
Interested candidates should submit a Cover Letter, Curriculum Vitae, and copies of qualifications to [email protected] by Monday, 16 November 2026.
