About Us:
Join a dynamic, multilingual contact centre that supports global clients across various industries. We pride ourselves on delivering exceptional customer service and fostering a collaborative team environment.
Key Responsibilities:
- Handle inbound and outbound calls in English
- Assist customers with queries, complaints, and product support
- Maintain accurate records of customer interactions
- Meet performance targets including call handling time and customer satisfaction
- Collaborate with team leaders to resolve complex issues
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