IT Delivery Manager / Senior IT Project Manager

Overview

Our client is seeking an experienced IT Delivery Manager / Senior IT Project Manager to lead the successful delivery of strategic technology initiatives across the organisation. The successful candidate will be responsible for managing end-to-end project delivery, coordinating cross-functional teams, driving stakeholder engagement, and ensuring projects are delivered on time, within budget, and aligned to business objectives.

This role requires a strong blend of project management, delivery leadership, governance, risk management, and stakeholder management capabilities within complex enterprise environments.

Key Responsibilities

Project & Delivery Management

• Lead the end-to-end delivery of multiple IT projects and programmes.
• Develop project plans, schedules, budgets, and resource allocation plans.
• Manage project scope, timelines, deliverables, dependencies, and critical paths.
• Ensure projects are delivered according to agreed quality standards and business requirements.
• Track and report on project performance, risks, issues, and financials.

Stakeholder Management

• Engage with business leaders, executives, product owners, architects, vendors, and delivery teams.
• Facilitate project workshops, steering committees, and status meetings.
• Manage stakeholder expectations and ensure alignment throughout the project lifecycle.
• Provide executive reporting and project updates.

Governance, Risk & Compliance

• Establish and maintain project governance structures.
• Ensure adherence to PMO standards, SDLC processes, security policies, and regulatory requirements.
• Manage RAID logs (Risks, Assumptions, Issues, Dependencies).
• Drive project audits, quality reviews, and compliance activities.

Agile & Delivery Leadership

• Lead Agile, Waterfall, or Hybrid delivery initiatives.
• Support Scrum Masters, Business Analysts, Developers, and QA teams.
• Facilitate planning, prioritisation, and delivery alignment across teams.
• Drive continuous improvement and delivery excellence.

Financial & Vendor Management

• Manage project budgets, forecasts, and financial reporting.
• Track project expenditure and resource utilisation.
• Manage third-party vendors, service providers, and contractual deliverables.
• Ensure cost-effective project delivery.

Change & Transformation Management

• Support organisational change initiatives related to project delivery.
• Drive stakeholder adoption and business readiness activities.
• Ensure successful transition into business-as-usual operations.

Minimum Requirements

IT Delivery Manager

• Bachelor's Degree in Information Technology, Computer Science, Engineering, Business, or related field.
• 8+ years of IT project delivery experience.
• 3+ years in a Delivery Manager, Programme Manager, or Senior Project Manager role.
• Experience managing multiple concurrent technology projects.
• Strong stakeholder and vendor management experience.

Senior IT Project Manager

• Bachelor's Degree in Information Technology, Business, Engineering, or related field.
• 10+ years of IT project management experience.
• Proven experience delivering large-scale enterprise projects.
• Experience managing budgets, project teams, and executive stakeholders.
• Demonstrated success in delivering complex technology transformation initiatives.

Required Skills & Technologies

Project Management

• Project Planning & Scheduling
• Budget & Financial Management
• Resource Planning
• Risk & Issue Management
• Scope Management
• Change Control
• Vendor Management
• Benefits Realisation

Delivery Methodologies

• Agile Scrum
• SAFe
• Kanban
• Waterfall
• Hybrid Delivery Models

Tools

• Jira
• Confluence
• Azure DevOps
• MS Project
• ServiceNow
• Microsoft Office Suite

Leadership Competencies

• Strategic Thinking
• Stakeholder Engagement
• Negotiation & Influence
• Problem Solving
• Decision Making
• Communication & Presentation Skills
• Team Leadership & Coaching

Preferred Industry Experience

• Banking & Financial Services
• Insurance
• Telecommunications
• Retail
• Public Sector
• Healthcare

Certifications (Advantageous)

• PMP (Project Management Professional)
• PRINCE2 Practitioner
• PMI-ACP
• Certified Scrum Master (CSM)
• SAFe Agilist
• ITIL Foundation

Key Deliverables

• Successful delivery of projects within scope, budget, and timelines.
• Effective stakeholder and executive engagement.
• Proactive risk and dependency management.
• High-quality project governance and reporting.
• Improved business outcomes and value realisation.