IT Technical Graduate Trainee

Full Time 18 hours ago Harare, Harare

Employment Information

IDSS is seeking a motivated and technically capable graduate to join its technical team in Harare. The successful candidate will receive practical training and gain experience in network security, cybersecurity solutions, technical troubleshooting and customer support. We are particularly interested in graduates who have demonstrated hands-on networking skills through industrial attachment, internships, academic projects or personal practical experience.

Duties and Responsibilities:
• Assist with the installation, configuration and troubleshooting of network and cybersecurity solutions
• Support the deployment and maintenance of Sophos and ESET security products
• Assist with firewall configuration, network connectivity and endpoint security installations
• Diagnose basic LAN, WAN, Wi-Fi and network connectivity problems
• Provide technical support to clients and channel partners
• Participate in cybersecurity product demonstrations, testing and technical training
• Assist with system monitoring, technical documentation and resolution of customer issues
VacancyGap tips:
• You need a Degree or Diploma in IT, Computer Science, Network Security or a related field.
• You must be a recent graduate with hands-on networking skills demonstrated through industrial attachment, internships, academic projects or personal practical experience.
• Knowledge of Sophos and ESET security products, firewall configuration, and endpoint security is a strong advantage.
• You must be able to diagnose basic LAN, WAN, and Wi-Fi connectivity problems.
• You must have strong technical troubleshooting and customer support skills.
• Note: You can send your CV via email or WhatsApp. NO CALLS will be accepted.

Qualifications

• Degree or Diploma in IT, Computer Science, Network Security or a related field
• Recent graduate with hands-on networking skills (industrial attachment, internships, academic projects or personal practical experience)
• Knowledge of Sophos and ESET security products is an advantage
• Familiarity with firewall configuration, network connectivity and endpoint security installations
• Ability to diagnose basic LAN, WAN, Wi-Fi and network connectivity problems
• Strong technical troubleshooting and customer support skills

How to apply

• Submit your CV and copies of relevant qualifications to: [email protected]
• Or send via WhatsApp (no calls) to: 071xxxxxxx
• Closing Date: 25 November 2026
• Note: Only shortlisted candidates will be contacted.

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