Responsibilities:
- Educate
customers on the correct use and interpretation of diagnostic products
- Develop
deep technical knowledge of all company products, including usage, limitations,
and advantages.
- Conduct
product demonstrations, training sessions, and presentations for clients (healthcare
professionals, laboratories, and distributors)
- Support
the sales and business development efforts by providing technical expertise
during clients’ engagements.
- Troubleshoot
product-related issues for customers and provide a solution.
- Collaborate
closely with the sales team to drive product adoption and market penetration.
- Assist
in validation, field testing, and quality control of products.
- Gather
and document customer feedback and market insights to support product
improvement and strategy.
- Ensure
all product-related activities align with quality and regulatory standards.
- Stay
updated on industry trends and competitor products and advancements in diagnostic
technologies.
Requirements:
- Bachelor’s degree in medical laboratory science, microbiology, biochemistry, science laboratory technology, or a related field.
- Valid practicing license (e.g., MLSCN).
- Minimum of five (5) years’ experience in a
clinical or diagnostic laboratory.
- Experience with rapid diagnostic test kits is an
added advantage.
- Prior exposure to sales, training, or
customer-facing roles is a strong advantage.
- Strong understanding of diagnostic products and
laboratory principles
- Excellent communication skills (ability to teach
and explain products clearly)
- Confidence in presenting and interacting with
healthcare professionals.
- Commercial awareness and interest in
sales/business development
- Problem-solving and troubleshooting ability.
- Self-driven, proactive, and target-oriented.
- Ability to simplify technical information for
non-technical audiences.
- Good documentation and reporting skills.
Note: Compensation is competitive and based on experience, capability, and performance expectations.
Application Closing Date: May 25th, 2026. (Only the shortlisted candidate will be contacted.)