Learning & Development Coordinator

Job Summary

• The Learning and Development Coordinator is responsible for coordinating, implementing, and monitoring staff training and development initiatives to enhance employee performance and support organizational objectives.
• The role ensures efficient delivery of learning programs and maintains accurate training records.

Key Responsibilities

Training Coordination and Logistics:

• Plan and coordinate training sessions, workshops, and induction programs
• Develop and manage training schedules and annual training calendars
• Arrange logistics including venue, materials, facilitators, and participant communication
• Liaise with internal and external training providers

Learning Needs Assessment:

• Support the identification of training needs through staff consultations, surveys, and performance reviews
• Collaborate with department heads to align training plans with organizational goals

Program Implementation:

• Assist in the design and delivery of learning and development programs
• Coordinate onboarding and induction programs for new employees
• Ensure training content and materials are relevant and up to date

Monitoring, Evaluation, and Reporting:

• Track training attendance and participation
• Collect feedback and evaluate training effectiveness
• Prepare periodic reports on training activities and outcomes
• Maintain training databases and learning records

Compliance and Documentation:

• Ensure compliance with internal policies and donor requirements where applicable
• Maintain individual staff development plans and training history
• Support audits by providing training documentation

Administrative and Operational Support:

• Assist in managing training budgets and expenses
• Procure training materials and services in line with organizational policies
• Provide administrative support to the HR/L&D team as needed
• Timely delivery of training programs
• Training attendance and completion rates
• Participant satisfaction scores
• Accuracy and completeness of training records
• Alignment of training activities with organizational priorities

Qualification, Skills and Experience

• Bachelor’s Degree in Human Resources, Education, Business Administration, or related field
• 4-6 years’ experience in HR, training coordination, or learning and development
• Experience in NGO or development sector is an added advantage
• Strong organizational and coordination skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office especially Excel and PowerPoint
• Ability to manage multiple tasks and meet deadlines
• Basic understanding of adult learning principles
• Data management and reporting skills
• High level of attention to detail and professionalism
• Experience with Learning Management Systems LMS
• Good facilitation or presentation skills
• Knowledge of safeguarding, compliance, or donor-funded programs for NGOs.