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Maintenance Manager
Operations
Accountable for maintaining quality, standards, service and desired outputs within inter-related functional areas of responsibility. May be responsible for ensuring the adherence of others to a set framework of policies and procedures. This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning inter-related functional processes within a multi-procedural environment.
Job Purpose
This role will take accountability for managing operational projects within the maintenance space, ensuring Infrastructure maintenance initiatives are carried out successfully within agreed timeframes, cost and scope. They will also manage ad hoc maintenance requests, ensuring issues are addressed within agreed SLA's.
Key Accountabilities and Outputs
Manage Operational Projects
Manage operational projects within the maintenance space ensuring Infrastructure maintenance initiatives are carried out successfully within agreed timeframes, cost and scope.
Maintenance Management
Manage all maintenance and related activities to ensure optimal levels of plant and equipment availability
Ensure all equipment and safety standards are maintained
Manage ad hoc maintenance requests, ensuring issues are addressed within agreed SLA's
Effectively manage relationships with contractors and suppliers
Provide expert advice and help efficiently resolve maintenance queries
General Operational and Financial Management
Actively participate in operational planning and budgeting processes
Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems
Ensure adherence to operational and financial frameworks of practices, processes, standards and controls
Control cost and take the necessary action to mitigate any financial risks or non-compliance
Adherence to the health, safety, food and environmental standards
Staff shall adhere to all Food Safety Policies and PRP’s and shall adhere to and enforce all food safety requirements at all times
Staff shall adhere to Health, Safety & Environmental Policies and PRP’s and shall adhere to and enforce all Health and Safety requirements at all times
Visitor and Contractor Policy – staff shall ensure that visitors or contractors entering the facility are signed in, escorted and wear PPE, are aware of the hygiene policies and do not smoke, eat or drink inside the facility
Code of Practice – staff shall maintain high levels of personal hygiene in accordance with the code of conduct
Handwashing Procedure – Ensuring staff are cleaning and sanitizing hands efficiently before handling the product.
Physical Contamination Control Policy and Procedure – Staff shall be aware of the potential of physical product contamination. Staff is aware of control measures to prevent physical contamination.
Safety, Health and Environment Policy – Staff take reasonable measures to ensure health and safety hazards do not occur. Should an accident occur, staff shall be aware of the procedure of reporting the incident.
First Aid Policy – Staff are aware of the first aider on site. Staff is trained to report injuries and illness to supervisors/first aiders.
Conversant with relevant business information, policies, processes and procedures
Maintains expected performance standards
Enforce compliance with relevant legislative and statutory requirements
Enforce GMP’s and conduct themselves in a manner conducive with food safety practices
Attend Training and enforce learnings from the training for Quality, Food Safety and Health & Safety that been prescribed for them
Be vigilant of food defense and food fraud risks
Maintain a high level of housekeeping within the work environment
Qualifications and Experience
Bachelors Degree (3-4 years) / NQF level 7 BScience: Engineering (Essential)
FMCG bottling experience with a min of 3-4 years leading maintenance teams (bottling preferred)
Lean manufacturing experience (preferred)
Leadership Capability
MS Excel; SAP; MS PowerPoint; MS Word; E Mail
Key Qualities
Communication
Detailed technical explanation of products, services or systems to internal or external customers or clients
Problem Solving
Proactive identification of functional problems that do not have predetermined guidelines, routines or procedures for solution, determine cause and impact, and choose the best alternative to solve the problem based on previous experience and an understanding of the theory or practices underpinning the problem.
Relationships Maintained
Groups of individuals at a senior management level inside the organisation
Behavioural Competencies
Project Management
Conducts team building exercises or events
Provides team-based rewards and performance measures
Develops a team charter and guidelines boundaries with other teams or business units
Provides role clarity and defines boundaries with other teams or business units
Clarifies assignments and accountabilities within the team
Planning and Organising
Manages time effectively, ensuring effective completion of tasks under stressful deadlines.
Able to prioritise activities and resources, ensuring that results are achieved effectively.
Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome.
Leadership
Able to communicate and gain team commitment to a vision of what is to be achieved.
Delegates fully and creates opportunities which help others to develop their potential.
Identifies inequalities of opportunity within the workplace and takes steps to address them.
Inspires and empowers others to overcome difficulties and achieve goals.
Nurtures strong team identity and pride.
Continuous Improvement
Increases performance expectations when success has been achieved
Seeks out sources of information, including trade associations, “best practice” companies, customers, peers, subordinates, etc.
Finds ways to fast-adapt improvement ideas to work processes
Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements
Judgment and Decision Making
Able to gather information from a variety of sources.
Understands cause and effect relationships within data and interprets this to make competing, holistic decisions
Develops alternatives before making complex decisions
Looks for the most innovative, efficient and value adding solution when making a decision
Makes decisions in time and forecasts when decisions need to be made
Formulates a “big picture” understanding of the near-term impact of decisions (including the time and resources required to implement decision)
Evaluates the longer term business impact of decisions
Takes initiative when making decisions