Manager – Claims

Full Time 1 day ago Lusaka, Zambia

Employment Information

Exciting Opportunity:

Manager Claims Jobs in Lusaka at ZSIC General Insurance Limited ZSIC General Insurance Limited, a leading insurance provider in Zambia, is seeking a highly skilled and experienced professional for the role of Manager – Claims.

This full-time position, based in Lusaka, offers a dynamic opportunity for candidates looking to advance their career in the insurance sector. If you have a strong background in claims management and are passionate about driving operational excellence, we encourage you to apply for this role.

About the Manager Claims Jobs in Lusaka As the Manager – Claims, you will be responsible for leading and managing the entire claims function at ZSIC General Insurance Limited. The role demands a proactive leader who can oversee the claims lifecycle, ensure timely and fair settlements, and maintain compliance with regulatory standards.

This position plays a critical role in safeguarding the company’s interests through effective fraud detection and risk management. Key Responsibilities Lead and coordinate the claims department to achieve operational goals.

Manage the end-to-end claims process, ensuring accuracy and efficiency. Ensure claims are settled promptly, fairly, and cost-effectively.

Implement and monitor fraud detection measures and mitigate claims risks. Maintain compliance with all relevant insurance regulations and company policies.

Build and sustain strong relationships with internal teams and external stakeholders. Candidate Requirements Minimum Grade 12 School Certificate.

Bachelor’s Degree in Insurance, Law, Business Administration, Finance, Risk Management, or a related discipline. At least 6 years of relevant experience in claims management or a related field.

Demonstrated leadership capabilities with strong analytical, negotiation, and decision-making skills. Comprehensive knowledge of insurance claims processes, fraud detection techniques, and risk management principles.

How to Apply for Manager Claims Jobs in Lusaka Interested candidates who meet the above criteria are invited to submit their applications via email to . Please ensure your application is submitted before the closing date on 9 September 2026.

Additional Information Company ZSIC General Insurance Limited Location Lusaka, Zambia Job Type Full Time Application Closing Date 9 September 2026 Application Email Job Categories Banking & Finance, Management

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