Manager - Medical Marketing

General Duties:

• Develop, implement, and oversee medical marketing strategies that support product awareness, healthcare provider engagement, and institutional partnerships across the region.
• Lead the development of detailing aids, medical training materials, facility visibility assets, and clinician-facing communication tools.
• Supervise the Regional Contact Centre to ensure all consumer counselling is clinically accurate, compliant with internal standards, and aligned with medical best practices.
• Foster and maintain strategic partnerships with medical associations, hospitals, public health institutions, and professional bodies.
• Ensure all medical marketing activities adhere to clinical accuracy, regulatory requirements, and ethical communication standards across all three countries.
• Coordinate medical marketing activities with the Sales, Programs, and Communications Unit to ensure alignment with organizational priorities and project deliverables.
• Support the progrms department with the needed visibility materials for their activations and training.
• Support continuous learning, capacity building, and performance evaluation for the Contact Centre team and other medical marketing staff.

Specific Duties:

• Produce and update medical marketing resources including medical detailing aids, protocol guides, prescriber tools, HCP education packs, and clinical communication materials.
• Develop facility visibility materials such as posters, informational charts, consultation room branding, and institutional signage to strengthen brand presence.
• Lead the creation of professional training decks and presentation materials for healthcare provider workshops and medical educative events.
• Coordinate closely with Sales and Programs to ensure effective and timely rollout of medical campaigns, community outreach events, institutional programs, and provider trainings.
• Conduct periodic field visits to assess facility presence, branding quality, HCP engagement outcomes, and institutional partnership effectiveness.
• Prepare and submit monthly medical engagement reports, supported by analytics, insights, and recommendations for improved clinical engagement strategies.
• Assist in budget planning, forecasting, and resource allocation for medical marketing and Contact Centre operations.
• Ensure prompt escalation and resolution of clinical or product-related concerns identified through the Contact Centre or provider interactions.
• Support cross-functional collaboration to ensure medical messaging supports both marketing objectives and clinical standards.

Internal Relations:

•  Works closely with the AGM Marketing
• Consumer Marketing Unit
• Communications Unit
• Sales Department
• Programs Department
• Contact Centre team to ensure cohesive medical messaging and program delivery across the region.

External Relations:

• Engages with healthcare providers, medical associations, hospitals, clinics, institutional partners, regulatory agencies, and professional bodies involved in reproductive health, medical education, and institutional service delivery.

Required Skills and Competencies:

• Strong knowledge of medical marketing, healthcare provider engagement, and institutional communication.
• Excellent understanding of reproductive health concepts, contraceptive counselling, and medical detailing principles
• Strong project management, analytical, and reporting skills.
• Excellent communication, relationship management, and presentation abilities.
• High level of professionalism, clinical accuracy, and ethical judgment.
• Ability to manage cross-country operations and support multiple teams simultaneously.
• Strong leadership qualities and proven ability to supervise staff and coordinate multi-stakeholder engagement.

Qualification and Experience:

• Bachelor’s degree in Public Health, Nursing, Pharmacy, Medical Marketing, o related medical/health discipline.
• Minimum 2 years experience in medical marketing, institutional engagement, clinical education, or health communication.
• Experience working with healthcare facilities, medical associations, or institutional programs is an asset.
• Familiarity with reproductive health, family planning, or pharmaceutical communication is highly desirable.

Location: Ghana, with regional responsibilities for Liberia & Sierra Leone

Salary: Attractive