Key Responsibilities:
·
Prospecting and Lead
Generation: Identify
and qualify potential customers through various channels, including cold
calling, networking, and referrals.
·
Customer Needs
Analysis: Understand
customer requirements, pain points, and business objectives to recommend
appropriate products or services.
·
Product Knowledge: Develop a deep understanding of the
company's products and services to effectively communicate their value to
potential clients. Report any malfunctioning machines to the office immediately
·
Sales Presentations
and Demonstrations: Deliver
engaging presentations and product demonstrations to showcase features and
benefits.
·
Negotiation and
Closing: Negotiate
sales terms and pricing, and skillfully close deals to meet or exceed sales
targets.
·
Relationship Building:
Cultivate strong
relationships with clients to ensure satisfaction, loyalty, and repeat
business.
·
CRM Management: Maintain accurate and up-to-date records of
all sales activities, customer interactions, and sales pipelines within the CRM
system.
·
Reporting and
Analysis: Prepare
regular sales reports, analyze sales data, and identify trends to improve sales
strategies.
·
Collaboration: Work closely with other teams, including
marketing and customer support, to ensure a seamless customer experience.
·
Staying Informed:
Keep up-to-date on industry trends,
competitor activities, and product updates to maintain a competitive
edge.
Skills and Qualifications:
·
Sales Skills: Proven ability to generate leads, build rapport, present
effectively, negotiate, and close deals.
·
Communication Skills: Excellent verbal and written communication skills to
interact with clients and internal teams.
·
Interpersonal Skills: Ability to build strong relationships and maintain a
positive attitude.
·
Problem-Solving
Skills: Identify and resolve customer issues and
concerns effectively.
·
Time Management: Manage multiple priorities and meet deadlines in a
fast-paced environment.
·
Technical Proficiency: Familiarity with CRM systems and other sales-related
tools.
·
Industry Knowledge: Understanding of the relevant industry and market
trends.
Additional Information:
·
This job may involve
travel to meet with clients or attend industry events.
·
Performance is
typically measured by sales targets, revenue growth, and customer satisfaction.
·
Opportunities for
professional development and career advancement within the sales team.
Other duties:
Any other duties as
may be assigned by the Supervisor
Professional
Disposition
- Maintain professional conduct, punctuality, and
personal presentation.
- Adhere to compliance, safety, and organizational
protocols.
- Proactively pursue skill and knowledge development for
professional growth.
Key
Performance Indicators (KPIs)
Sales
turn around
Days taken to convert calls to actual sales
Invoice Collection Rate
% of invoices paid within agreed
terms
Target sales
Timely meeting of monthly sales targets
Deviation from
approved monthly targets
Deviation from approved monthly
targets
Monthly sales
report
Preparation of accurate monthly
sales projections and reports
Qualifications, Experience & Skills
Diploma
in Sales & Marketing.
- Minimum 4 years’ experience working in a high end
designer apparel store.
- Strong verbal and written communication skills.
- Computer skills especially Excel
- Demonstrated ability to work under pressure and manage
multiple priorities.
- Strong presentation and reporting skills.
- Creative thinking and problem-solving ability.
- High attention to detail and organizational skills.
- Ability to work both independently and in a team
environment.
- Professional demeanor with strong interpersonal and
customer service skills.
Personal Attributes
- Able to transition between tasks of varying nature
efficiently.
- Self-driven and responsible in managing own workload
and deadlines.
- Team-oriented with excellent collaboration skills.
- Strong planning, time management, and prioritization
capabilities.
- Consistently maintains clear, respectful communication
across all levels.
Committed to operational efficiency and prudent
financial practices.
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