Medical Counselor

Job Description

• A medical counsellor will bridge the gap between doctors and patients by providing education on eye conditions, surgical procedures, and treatment plans to ensure informed decision-making.
• They manage patient anxiety, discuss costs and insurance, guide them through the hospital process, and ensure post-operative compliance.

Responsibilities

• Assessing patients through detailed conversations, interviews, and observations to determine the appropriate testing or examination.
• Diagnosing the patient’s mental and emotional disorders.
• Creating effective treatment plans that include counseling, medication, or other services.
• Working with your patient and developing goals.
• Discussing the treatment plan with your patient on a regular basis to identify faults or room for improvement.
• Educating patients about appropriate coping mechanisms to help them through tough situations.
• Recording the patient’s progress and changing their treatment plan when needed.

Requirements

• Bachelor’s Degree in Psychology, Social Work, or Counseling.
• A minimum of 3 years experience as a medical counsellor, preferably in the ophthalmology field
• Superb verbal and written communication skills.
• Aptitude to empathize with clients and help them open up.
• Good time management skills.
• Excellent negotiation and convincing power skills
• Proven experience in developing effective treatment plans.