This role involves
managing patient appointments, maintaining medical records, handling
correspondence, and ensuring that the office functions efficiently.
Responsibilities:
- Schedule, confirm, and manage patient
appointments and follow-up visits.
- Greet and assist patients upon arrival,
ensuring they complete necessary forms and documentation.
- Answer patient inquiries and provide
information regarding medical procedures and office policies.
- Assist with the preparation and management
of patient charts for consultations and procedures.
- Handle incoming and outgoing
correspondence, including emails, letters, and faxes.
- Coordinate with other healthcare
professionals, laboratories, and insurance companies as needed.
- Assist with patient billing, including
preparing invoices, processing payments, and managing insurance claims.
- Assist with the coordination of meetings,
conferences, and continuing education sessions for medical staff.
- Provide excellent customer service to
patients, addressing their concerns and ensuring a positive experience.
Profile:
- High school diploma or equivalent.
- Certification in Medical Administration,
Medical Secretary, or a related field is preferred.
- Proven experience as a medical secretary
or in a similar administrative role within a healthcare setting.
- Familiarity with medical terminology,
billing procedures, and electronic health records (EHR) systems.
Skills:
- Strong organizational and time management
skills.
- Excellent communication and interpersonal
abilities.
- Ability to interact professionally with
patients and healthcare providers.
- Attention to detail and accuracy in
handling medical records and patient information.
