Minimum skills and experience required:

• Technical: Proficiency in MS Office (Word, Excel, outlook), Pastel partner and general office equipment (Printers , scanner)
• Soft Skills: Excellent organization, time management, attention to detail, verbal, and written communication skills. Computer skills. Specific duties may vary, but centre on supporting daily admin functions. 
• Qualification: National senior certificate

• Visitor Management: Welcome Visitors, determine the nature of their visit, and assist them accordingly. 
• Phone; Answering calls, take messages and respond to queries via phone or email.
• Administrative support: Perform clerical tasks, including filing, emails, photocopying.
• Front desk Maintenance: Maintain a clean, professional, and safe reception area. Order office supplies and maintaining general office systems. 
• Interpersonal and communication skills: A warm, friendly demeanour with clear and polite verbal and written communication skills
• Organizing and Multitasking: Ability to manage multiple tasks, prioritize request, and track various office documentation simultaneously. 
• Communicate and assist Customers daily. 
• Record keeping/capturing: Clock cards of factory workers- clock card system. (Submitting fortnightly hours, leave forms, sick leave, compassionate leave, bonusses etc to Head office) 

• Record keeping: Invoices, signed delivery notes, Credit notes and sales orders from Customers.
• Record keeping:  Supplier Invoices, GRV’s, signed delivery notes, goods return notes, Statements. (Must reconcile statements to Invoices). Head office does all the payments.
• Bank:  Petty cash (slips and payments to be reconciled and emailed to Head office at Month end)
• Receiving and capturing Customer orders and arrange loading. 
• Pastel: Capturing of  Customer Invoices and Credit notes. 
• Pastel: Capturing Supplier Invoices and GRV’s 
• Stock takes monthly and stock journals.  (Must have knowledge of Pastel partner)
• Customer queries:  Follow up on payments. (Liaise with Head office)
• Adhering to Policies and Procedures 
• Abiding to Statutory requirements 
• Liaising with Head office, Branch Manager, Sales Representative, Factory workers, and drivers.
• Reports to Branch Manager.