Within the SUBMARINE department, the SOM (Submarine Operations & Maintenance) at Orange Business team is responsible for the operation, maintenance, and recovery of submarine cables. The SOM team is involved throughout the entire lifecycle of submarine cables, working in close collaboration with partners (consortiums, private companies): before commissioning by defining maintenance procedures (preventive and corrective), managing maintenance contracts, participating in repair operations, and also during cable decommissioning (lifting). The 12 members of the SOM team are located in Paris and Mauritius.

 The team is organized around 3 hubs and is strengthened with this position in Mauritius attached to the SOM manager, in search of a central player for cross-functionality

Main Mission:

Office O&M (Operations and Maintenance) Manager for Submarine Cables (CSM), responsible for the operation and maintenance of:

i) Support to the SOM team regarding:

• O&M contracts under SOM responsibility (e.g., supplier maintenance, etc.)

• Consolidation of contractual Operational commitments for Orange's operational CLS (Cable Landing Stations): documentation base, definition of specifications, etc.

• Consolidation/drafting of Operational Processes/RACI/Handover phases with the various teams linked to SOM (other Submarine, Infrastructure, Operations-INOC teams, etc.) and Orange France intervention teams

• Support for RFPs concerning standard Operational commitments

• Definition and organization of Business Continuity Plans (BCPs), for example, hosted monitoring on Data Centers (OPCs) with failover between Val de Reuil and Chartres

• Definition and management of KPIs

• Consolidation and communication of SOM team reporting

ii) Support to the SOM manager in his role as O&M SC Chair, currently under the responsibility of the LION, LION2, FLY-LION3 and ACE consortia

• Verification of annual (true-up) station expenditures (third-party operators within the consortium): Cost Review Party (CRP) role

• Pre-validation of invoices sent by the CBP, O&M budget monitoring

• Contract monitoring: renewals, RFPs within the consortium (NOC, AIS contracts, etc.)

• Monitoring of Action Points from O&M SC meetings

iii) Develop and coordinate potential Orange-paid O&M services within the consortium

• Propose Orange solutions in response to RFPs: DCN (IP monitoring network), NOC RFP..

• Production JSMD

• Cost Review Party (CRP) 

iv) Steering committee management, dashboard implementation, and support tools.

The stakeholders (internal or external)

Members of Submarine Cable (SMC) consortia (other Third-Party Operators)

• Other teams within the SUBMARINE department: Network Evolution (SNE), Submarine Cable Deployment (SSD), and Central Billing Party (CBP)

• Other OINIS teams: OPERATION – INOC, INFRA – Transmission Factory, SECURITY

• Orange France teams, in mainland France and overseas territories (DTAG, DTRM, etc.)

• SMC technology equipment manufacturers (ASN, Ciena, Infinera, SubCom, etc.)

• Various O&M service providers (Orange Marine, etc.)

• Orange Legal and Compliance teams

• Orange Wholesale International (OWI) teams: Sales, Customer Support Center (CSC) 

The advantages of the position

An exciting field for passionate people: Submarine Cables

• A position at the heart of strategic issues, linked to the operation and maintenance of Orange's international connectivity infrastructure

• International and multicultural environment

• No routine here; operations and incidents on submarine cables are unpredictable, requiring continuous improvement initiatives with diverse stakeholders

• International and multicultural environment

Profile & Skills

• 10-15 years of experience in telecommunications, ideally in Operations
• Possibility of a wide range of transferable skills: project management, technical knowledge, decision-making, negotiation and contracting skills, and expense management
• Ability to acquire technical knowledge of optical transmission networks and submarine cables
• Ability to specify (and ideally develop) information processing tools and manage documentation databases
• Service-oriented approach
• Excellent communication skills, both internally and externally (in French and English)
• Ability to work effectively in a team (cross-functional and project-based) and to be agile
• Ability to take initiative and make decisions
• Persuasive and negotiating skills
• Ability to develop a strategic vision