OPERATIONS MANAGER

Automatic Systems Ltd (ASL) is a leading licensed betting operator in Mauritius, operating a network of 25 betting outlets across the island. We are seeking a dynamic, commercially minded and results-oriented professional to join our team as Operations Manager.

Key Responsibilities

The successful candidate will be responsible for the effective management and continuous improvement of the Company's off-course, on-course and account betting operations.

Key responsibilities include but are not limited to:

• Manage and oversee the day-to-day operations of ASL's network of 25 betting outlets.

• Ensure that all outlets operate efficiently and in compliance with the Company's policies, procedures and applicable regulatory requirements.

• Conduct regular visits to outlets, particularly on race days and to monitor operations, provide operational support and ensure service standards are maintained.

• Supervise, guide and support operational staff to achieve operational excellence.

• Monitor outlet performance, identify operational issues and implement practical solutions to improve efficiency and customer service.

• Develop and implement strategies aimed at increasing sales, improving customer experience and driving business growth.

• Identify new business opportunities and recommend initiatives to strengthen and expand the Company's operations.

• Work closely with Management on operational planning, new projects, promotional activities and the implementation of new products and services.

• Coordinate staffing requirements and operational resources to ensure the smooth running of all betting operations.

• Prepare operational reports, analyse performance indicators and recommend improvements where necessary.

• Maintain effective communication with internal departments and external stakeholders to support the Company's operational objectives.

Qualifications and Experience

• Degree or Diploma in Business Management, Operations Management, Marketing or a related field.

• At least five (5) years' relevant management experience.

• Experience in the betting, gaming or gambling industry would be a significant advantage.

• Sound knowledge of betting operations and horse racing would be an advantage.

• Demonstrated experience in operations management, business development, sales or marketing.

• Strong leadership, organisational and people management skills.

• Excellent planning, analytical and problem-solving abilities.

• Ability to work under pressure and meet operational deadlines.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Office applications.

• Holder of a valid private motor vehicle driving licence.

Personal Attributes

• Highly organised with strong attention to detail.

• Commercially aware and results-driven.

• Proactive, adaptable and capable of taking initiative.

• Strong customer service orientation.

• Able to build effective working relationships across all levels of the organisation.

• Willing to work flexible hours, including weekends and public holidays, as operational requirements dictate.

Interested candidates are invited to submit their application, together with a detailed curriculum vitae, to Apply Now by 24 July 2026.

Only shortlisted candidates will be contacted.