Job Summary

• The Patient Care Assistant provides support to the nursing team in delivering quality patient care.
• The role involves assisting patients with their daily needs, ensuring their comfort and safety, maintaining a clean care environment, and supporting nurses with routine clinical and non-clinical tasks.
• The Patient Care Assistant is expected to treat all patients with dignity, compassion, and respect while adhering to the hospital’s policies and standards.

Key Responsibilities

• Assist patients with personal care activities such as bathing, dressing, grooming, feeding, and toileting when required.
• Support patients with mobility by helping them walk, reposition in bed, or transfer safely from one location to another.
• Take and record vital signs as directed by the supervising nurse and report any unusual findings promptly.
• Observe patients and immediately report any changes in their physical or emotional condition to the nurse in charge.
• Respond promptly to patients’ calls and requests for assistance.
• Assist with admitting, transferring, and discharging patients as directed.
• Prepare patient areas by ensuring beds are clean, properly made, and the environment is tidy and comfortable.
• Assist nurses during examinations, treatments, and other patient care procedures when required.
• Transport patients safely within the hospital for investigations, procedures, or between departments.
• Ensure patient privacy and confidentiality are maintained at all times.
• Follow infection prevention and control procedures, including proper hand hygiene and the appropriate use of personal protective equipment.
• Clean and disinfect patient care equipment according to hospital guidelines.
• Replenish patient care supplies and promptly report shortages.
• Assist in collecting and transporting specimens as instructed.
• Maintain accurate records of assigned duties where applicable.
• Communicate respectfully and professionally with patients, relatives, and other members of the healthcare team.
• Participate in departmental meetings, training programmes, and other professional development activities.
• Comply with all hospital policies, safety regulations, and ethical standards.
• Carry out any other duties assigned by the Nurse Manager or other authorized supervisors.

Qualifications

• Minimum of a Senior Secondary School Certificate SSCE.
• A certificate in Healthcare Assistance, Nursing Assistant, Caregiving, or a related field is an added advantage.
• Experience in auxiliary nursing is an advantage
• Previous experience in a hospital or healthcare setting will be an added advantage.
• Basic Life Support BLS certification is desirable.

Skills and Competencies:

• Good communication and interpersonal skills.
• Compassionate and respectful approach to patient care.
• Ability to  work effectively as part of a multidisciplinary team.
• Good observation skills and attention to detail.
• Ability to maintain confidentiality and professionalism.
• Basic knowledge of infection prevention and control practices.
• Good time management and organizational skills.
• Ability to remain calm and professional in challenging situations.
• Physically fit to assist patients with mobility and routine care activities.